top of page

IT Support

​

From help with setting up a printer to Hybrid Server and Azure cloud issues, Charity IT Team offers support for your IT problems and solutions to your IT queries and needs.

​

We offer fast response times and allow you to speak to an engineer on first contact rather than keep you queued in a support chain.

​

​

Common Issues

​​

  • Windows startup and Office errors

  • Slow Performance

  • Cloud client sync issues

  • Hardware issues -  black screen, fan noise, overheating

  • Email bounce and SPAM errors

  • Virus and malware issues

  • Network connectivity problems

  • Corrupt profiles

  • Loss of data and files

  • Mac and PC compatibility

  • Internet drop out and Wi-Fi black-spots

  • Printer connection issues

​

And much more...

​

Best Value -IT Support Packages
 

We offer competitive pricing with prices as low as £15.00 per User per Month for our IT Support Packages

​

All Support offerings include:

​​

  • IT support via telephone, email and Remote support 

  • User login setup and email setup included in the contract

  • 2 hour resolution target for High Priority Issues

  • No unfair lengthy contract periods 

​

Full IT equipment audit Free as part of the Contract

​

​

​

bottom of page